Legal
Cookie policy
What cookies are
Cookies are small files a website stores in your browser. Similar technologies, such as your browser's local storage, work in the same way. We call all of these "cookies" here.
Strictly necessary
These make the site work and remember choices you've made. They don't track you and they don't need your consent.
| Name | What it does | How long |
|---|---|---|
| ccm.cookieConsent.v1 | Remembers whether you accepted or rejected analytics (local storage) | Until you clear it |
| ccm.guidePopup.v1 | Remembers that you've seen our guide offer, so it doesn't keep appearing (local storage) | Until you clear it |
| sb-… | Keeps you signed in to one of our sign-in areas (only set if you sign in) | Session, or until you sign out |
Analytics — only with your consent
If you click "Accept analytics", we load Google Analytics (through Google Tag Manager) to see how people find and use the site — for example, which pages they visit and whether they get in touch. This helps us improve the site and understand which of our adverts work. If you click "Reject", or don't choose, these tools aren't loaded at all.
| Name | Provider | What it does | How long |
|---|---|---|---|
| _ga, _ga_… | Google Analytics | Distinguishes visitors and sessions to produce usage statistics | Up to 2 years |
| _gcl_au | Google Ads | Measures whether a visit from one of our Google adverts led to an enquiry | 3 months |
We use Google Consent Mode, so Google is told you haven't consented until you accept. We don't use cookies for personalised advertising or remarketing. Google's own use of this data is explained in how Google uses information from sites that use its services.
Changing your choice
You can change your mind at any time: . You'll also find a "Cookie settings" link at the bottom of every page. If you withdraw consent, we stop loading analytics and delete the Google Analytics cookies we can reach.
You can also block or delete cookies in your browser settings. The site will still work, but we'll ask for your choice again.
More information
Our privacy notice explains how we use personal data, including data collected through analytics.